Blog posts tagged with ai
Michael Carter on April 22, 2026
Why FAQsy Starts With Repeated Questions
The best institutional AI pilots often begin with the questions people already answer every day.
Michael Carter on April 21, 2026
The Difference Between a Chatbot and a Trusted Answer System
A chatbot can respond to a prompt. A trusted answer system needs sources, review, scope, and accountability.
Michael Carter on April 20, 2026
Building a Student Website Assistant
A student-facing assistant should help people navigate approved college information without pretending to know everything.
Michael Carter on April 18, 2026
Evaluation Is the Product Work in Trusted AI
For institutional AI tools, evaluation is not a final checklist. It is part of the build.
Michael Carter on April 17, 2026
Knowledge Workers Need Better Tools, Not More Dashboards
The opportunity for institutional AI is to reduce repeated knowledge work while keeping experts in control.