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ai · education · knowledge · product · evaluation · operations

Michael Carter on April 22, 2026

Why FAQsy Starts With Repeated Questions

The best institutional AI pilots often begin with the questions people already answer every day.

Michael Carter on April 21, 2026

The Difference Between a Chatbot and a Trusted Answer System

A chatbot can respond to a prompt. A trusted answer system needs sources, review, scope, and accountability.

Michael Carter on April 20, 2026

Building a Student Website Assistant

A student-facing assistant should help people navigate approved college information without pretending to know everything.

Michael Carter on April 19, 2026

What a Faculty Assistant Should Actually Do

A useful faculty assistant should support teaching workflows without taking control away from instructors.

Michael Carter on April 18, 2026

Evaluation Is the Product Work in Trusted AI

For institutional AI tools, evaluation is not a final checklist. It is part of the build.

Michael Carter on April 17, 2026

Knowledge Workers Need Better Tools, Not More Dashboards

The opportunity for institutional AI is to reduce repeated knowledge work while keeping experts in control.

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